Remote Travel Concierge & Customer Support

Hallford Travels; Normal (IL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Travel industry perks and discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel-related inquiries. This role is perfect for individuals who enjoy helping others and are interested in the travel industry while working remotely.

Key responsibilities include answering client questions, maintaining records, and assisting with travel arrangements. Strong customer service skills and the ability to work independently in a remote environment are essential. Flexible scheduling and travel industry perks are offered.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions.

Skills

Customer service

Communication abilities

Organization

Attention to detail

Positive attitude

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel-related inquiries. This role is perfect for individuals who enjoy helping others and are interested in the travel industry while working remotely.

Key responsibilities include answering client questions, maintaining records, and assisting with travel arrangements. Strong customer service skills and the ability to work independently in a remote environment are essential. Flexible scheduling and travel industry perks are offered.