Remote Travel Concierge & Planning Specialist

Hallford Travels; La Crosse (WI); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

resources

Ongoing support from an experienced旅行?

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related questions, coordinate arrangements, and support travelers throughout the planning process. This role is remote and customer-focused.

You will respond to inquiries, research options including cruises, packages, tours, and hotels, and maintain accurate records of bookings. Strong communication and organizational skills are essential.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
• Respond to client questions and provide helpful travel information
• Communicate with travel suppliers to confirm reservations and travel details
• Maintain accurate records of client interactions and bookings
• Stay informed on travel promotions, supplier updates, and destination information
• Provide support to clients before and after travel when needed

Skills

Customer service

Communication skills

Remote work

Organizational skills

Professional communication

Attention to detail

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related questions, coordinate arrangements, and support travelers throughout the planning process. This role is remote and customer-focused.

You will respond to inquiries, research options including cruises, packages, tours, and hotels, and maintain accurate records of bookings. Strong communication and organizational skills are essential.