Remote Travel Concierge — Stress-Free, Memorable Journeys

Sawmilldcllc; Minneapolis (MN); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to support clients from their first trip idea through their return home, delivering a seamless and memorable travel experience. You will handle inquiries via email, phone, and messaging, provide destination insights, and assist with bookings and changes to ensure smooth journeys for travelers everywhere.

The role offers exclusive travel perks, industry discounts, and ongoing mentorship within a supportive team culture that values care and

Qualifications

• Excellent written and verbal communication abilities.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• High attention to detail and strong organization.

Responsibilities

• Engage with client inquiries across email, phone, and messaging with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Strong communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to support clients from their first trip idea through their return home, delivering a seamless and memorable travel experience. You will handle inquiries via email, phone, and messaging, provide destination insights, and assist with bookings and changes to ensure smooth journeys for travelers everywhere.

The role offers exclusive travel perks, industry discounts, and ongoing mentorship within a supportive team culture that values care and