Remote Travel Concierge & Planning Specialist

Nova Travels; Provo (UT); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Travel benefits and discounts

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip planning and provide support before and during their journeys.

You will communicate via phone, email, and messaging, review travel plans, share destination guidance, and follow up prior to departures. Training and ongoing support are provided, with remote scheduling and opportunities for growth in the travel industry.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalates more complex matters when necessary.

Skills

Communication

Customer service

Attention to detail

Remote work

Online systems

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip planning and provide support before and during their journeys.

You will communicate via phone, email, and messaging, review travel plans, share destination guidance, and follow up prior to departures. Training and ongoing support are provided, with remote scheduling and opportunities for growth in the travel industry.