Remote Travel Planner & Concierge

Nova Travels; Huntsville (AL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel benefits

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences.

You will communicate with travelers via phone, email, and messaging platforms, review plans, and confirm trip details while providing clear information on destinations and procedures. This role offers remote work with flexible scheduling and ongoing training, with opportunities for growth and access to travel benefits.

Qualifications

• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Comfortable using online systems and learning new tools.
• Customer support experience is helpful but not required.
• Interest in travel and client service.
• Remote work with flexible scheduling.
• Training and ongoing support provided.
• Growth opportunities within the travel industry.
• Access to travel benefits and discounts.
• Collaborative and supportive team environment.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms
• Assist with reviewing travel plans and confirming trip details
• Provide clear information regarding travel destinations and procedures
• Follow up with clients prior to departure to ensure readiness
• Address client concerns and escalate more complex matters when necessary

Skills

Strong communication

Customer service

Attention to detail

Online systems

Travel interest

Customer support experience

Career growth

Teamwork

Training provided

Travel benefits

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences.

You will communicate with travelers via phone, email, and messaging platforms, review plans, and confirm trip details while providing clear information on destinations and procedures. This role offers remote work with flexible scheduling and ongoing training, with opportunities for growth and access to travel benefits.