Remote Travel Concierge — Growth & Perks

Manatal

Dover (DE)

A distancia

USD 40.000 - 60.000

Jornada completa

Hace 5 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Destaca para este puesto — genera un currículum y una carta de presentación adaptados en cuestión de un minuto.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Remote work

Travel perks

Professional growth

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative to support clients through every stage of their travel journey in a fully remote capacity. You will be the trusted contact from initial booking to post-trip follow-up, ensuring a seamless and high-quality experience.

The ideal candidate is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Formación

Excellent verbal and written communication skills.
Experience in travel, hospitality, or service industry.
Detail-oriented with strong organizational abilities.
Comfortable learning new systems and booking platforms.

Responsabilidades

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
Proactively follow up with clients before and after travel to ensure a positive experience.
Address client concerns with empathy, professionalism, and solution-oriented thinking.
Maintain accurate documentation and update booking systems as required.