Remote Travel Concierge - Flexible Scheduling & Discounts

Nova Travels

Allentown (Lehigh County)

Remote

USD 35,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Access to travel benefits and discount

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. You will help clients feel confident and informed throughout their journey, communicating through phone, email, and messaging platforms.

Ideal candidates are organized, detail-oriented, and comfortable using online systems. Remote work offers flexible scheduling, with training and ongoing support provided and opportunities for

Qualifications

Excellent communication and customer service skills.
Detail-oriented and organized.
Willingness to learn online systems.
Customer support experience is beneficial but not required.

Responsibilities

Communicate with travelers via phone, email, and messaging platforms.
Review travel plans and confirm trip details.
Provide clear information about destinations and procedures.
Follow up before departure to ensure readiness.
Address client concerns and escalate complex matters when needed.

Skills

Strong communication

Customer service

Organized with attention to detail

Online systems proficiency

Customer support experience beneficial

Interest in travel

Remote work readiness

Training and support provided

Growth opportunities in travel

Collaborative team environment

Job description

Ideal candidates are organized, detail-oriented, and comfortable using online systems. Remote work offers flexible scheduling, with training and ongoing support provided and opportunities for

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