Remote Travel Concierge - Flexible Hours & Benefits

Nova Travels; Austin (TX); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Travel benefits

Flexible scheduling

Training & support

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide ongoing support before and during their journeys.

Responsibilities include communicating via phone, email, and messaging platforms, reviewing travel plans, and ensuring readiness prior to departures. Training, ongoing support, and access to travel benefits are provided. This fully remote role offers flexible scheduling and growth opportunities within the travel industry.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Remote work opportunity with flexible scheduling.
• Training and ongoing support provided.
• Access to travel benefits and discounts.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms
• Assist with reviewing travel plans and confirming trip details
• Provide clear information regarding travel destinations and procedures
• Follow up with clients prior to departure to ensure readiness
• Address client concerns and escalate more complex matters when necessary

Skills

Communication

Customer service

Organized

Detail oriented

Tech savvy

Travel interest

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide ongoing support before and during their journeys.

Responsibilities include communicating via phone, email, and messaging platforms, reviewing travel plans, and ensuring readiness prior to departures. Training, ongoing support, and access to travel benefits are provided. This fully remote role offers flexible scheduling and growth opportunities within the travel industry.