Remote Travel Concierge (Flexible Hours)

Nova Travels; Mobile (AL); Remote; USD 35,000 - 52,000; Part time

Benefits offered by this job

Travel benefits & discounts

Job summary

Nova Travels is seeking a Work From Home Travel Representative to help travelers prepare for trips and provide ongoing support before and during travel experiences.

You'll communicate via phone, email, and messaging, review plans, share destination information, and follow up to ensure clients are ready. Training and ongoing support are provided, with opportunities for growth and access to travel benefits.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.
• Customer support experience is helpful but not required.
• Interest in travel and client service.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate more complex matters when necessary.

Skills

Communication

Customer service

Organized

Tech-savvy

Job description

Nova Travels is seeking a Work From Home Travel Representative to help travelers prepare for trips and provide ongoing support before and during travel experiences.

You'll communicate via phone, email, and messaging, review plans, share destination information, and follow up to ensure clients are ready. Training and ongoing support are provided, with opportunities for growth and access to travel benefits.