Remote Travel Concierge - Flexible Scheduling

Nova Travels; Shreveport (LA); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Travel benefits

Remote work

Training & growth

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. You will communicate with travelers via phone, email, and messaging platforms to review plans and confirm details.

The role emphasizes clear information delivery about destinations, readiness checks before departure, and addressing client concerns.

Qualifications

• Excellent communication and customer service skills.
• Organized with strong attention to detail.
• Willing to learn and use online systems.
• Remote work experience is not required but helpful.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate more complex matters when necessary.

Skills

Communication skills

Customer service

Attention to detail

Online systems

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. You will communicate with travelers via phone, email, and messaging platforms to review plans and confirm details.

The role emphasizes clear information delivery about destinations, readiness checks before departure, and addressing client concerns.