Remote Travel Concierge — Flexible Hours

Departuretravels; Hattiesburg (MS); Remote; USD 40.000 - 65.000; Vollzeit

Zusammenfassung

Departure Travel is seeking a motivated Remote Travel Advisor to support clients through every stage of their travel journey from a home-based setting. This role emphasizes customer service, organization, and proactive communication to ensure smooth bookings and post-travel satisfaction.

Ideal candidates enjoy travel planning, coordinating details, and collaborating with a team in a remote environment. Flexible hours support diverse schedules and adapt to client needs across destinations.

Qualifikationen

• Strong customer service mindset and ability to communicate clearly
• Experience helping clients with travel planning and options
• Ability to stay organized and manage multiple client bookings
• Willingness to work with evening availability to support clients

Aufgaben

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction
• Respond to client emails, phone calls, and messages professionally
• Support clients with travel modifications, cancellations, and updates
• Maintain positive relationships through empathy and efficiency
• Deliver exceptional customer service to create a stress‑free travel experience
• Provide up‑to‑date information on destinations, documentation, and agency processes
• Maintain organized client records and scheduling

Kenntnisse

Customer service

Travel planning

Communication

Remote collaboration

Tools

Travel industry tools

Jobbeschreibung

Departure Travel is seeking a motivated Remote Travel Advisor to support clients through every stage of their travel journey from a home-based setting. This role emphasizes customer service, organization, and proactive communication to ensure smooth bookings and post-travel satisfaction.

Ideal candidates enjoy travel planning, coordinating details, and collaborating with a team in a remote environment. Flexible hours support diverse schedules and adapt to client needs across destinations.