Fully Remote Travel Concierge — Personalized Trip Planner

Sweetcarolinatravels; New Orleans (LA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work flexibility

Travel perks

Professional development

Team culture

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to guide clients from idea to return, delivering seamless, memorable journeys with care and expertise. You’ll handle inquiries across email, phone, and messaging, assist with bookings, updates, modifications, and special requests while sharing destination insights and agency procedures.

This role offers fully remote flexibility, exclusive travel perks, ongoing training, and a collaborative team culture that values empathy, detail, and a

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Skills

Strong communication

Customer service

Attention to detail

Tech-savviness

Travel passion

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to guide clients from idea to return, delivering seamless, memorable journeys with care and expertise. You’ll handle inquiries across email, phone, and messaging, assist with bookings, updates, modifications, and special requests while sharing destination insights and agency procedures.

This role offers fully remote flexibility, exclusive travel perks, ongoing training, and a collaborative team culture that values empathy, detail, and a