Remote Travel Concierge & Elite Support

Sweetcarolinatravels; Baton Rouge (LA); Remote; USD 38,000 - 56,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Supportive team culture

Job summary

Sweet Carolina Travel seeks a Remote Travel Advisor to guide clients from idea to trip completion. You’ll manage bookings, resolve issues, and share destination insights with care and professionalism.

Join a team that values trust, personalized service, and memorable travel experiences. Fully remote with exclusive travel perks, ongoing training, and a supportive culture that thrives on helping others explore the world.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, preferably travel/ hospitality.
• Strong attention to detail and organizational habits.
• Proficient with booking tools and new systems.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Written communication

Verbal communication

Customer service

Tech-savviness

Tools

Booking systems

Job description

Sweet Carolina Travel seeks a Remote Travel Advisor to guide clients from idea to trip completion. You’ll manage bookings, resolve issues, and share destination insights with care and professionalism.

Join a team that values trust, personalized service, and memorable travel experiences. Fully remote with exclusive travel perks, ongoing training, and a supportive culture that thrives on helping others explore the world.