Remote Travel Concierge for Unforgettable Journeys

Sweetcarolinatravels; Huntsville (AL); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Remote work flexibility

Professional development

Job summary

Sweet Carolina Travel is seeking a Remote Travel Consultant to guide clients from idea to trip completion, ensuring seamless, memorable experiences.

You will handle bookings, provide destination insights, and support travelers with changes, aiming for high client satisfaction. The role offers fully remote flexibility and access to exclusive travel perks and industry discounts, plus ongoing professional development and team support.

Qualifications

• Excellent written and verbal communication skills for diverse clients.
• Experience in customer service—travel/hospitality preferred.
• Attention to detail with strong organizational habits.
• Proficient with travel booking tools and systems.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Handle bookings, updates, cancellations, and special requests.
• Provide insights on destinations, travel documents, and procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy, efficiency, and client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Skills

Strong communication

Customer service experience

Tech-savvy

Tools

Booking tools

Booking systems

Job description

Sweet Carolina Travel is seeking a Remote Travel Consultant to guide clients from idea to trip completion, ensuring seamless, memorable experiences.

You will handle bookings, provide destination insights, and support travelers with changes, aiming for high client satisfaction. The role offers fully remote flexibility and access to exclusive travel perks and industry discounts, plus ongoing professional development and team support.