Remote Travel Concierge | Customer Support & Bookings

Inspired; Monterey (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired seeks a Travel Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure customer satisfaction. The ideal candidate has excellent communication and customer service skills. Enjoy 100% remote work with flexible scheduling and opportunities for growth within our agency. Join us and help create unforgettable experiences for travelers!

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Verbal and written communication skills

Customer service experience

Attention to detail

Technology proficiency

Job description

Inspired seeks a Travel Customer Representative to support clients during their travel journey. You will respond to inquiries, assist with bookings, and ensure customer satisfaction. The ideal candidate has excellent communication and customer service skills. Enjoy 100% remote work with flexible scheduling and opportunities for growth within our agency. Join us and help create unforgettable experiences for travelers!