Remote Travel Concierge | Customer Support & Bookings

Inspired; Olympia (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This remote role involves assisting with inquiries, booking changes, and providing detailed information to ensure client satisfaction. The ideal candidate will possess excellent communication skills and strong customer service experience, preferably in travel or hospitality. Enjoy a flexible schedule, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This remote role involves assisting with inquiries, booking changes, and providing detailed information to ensure client satisfaction. The ideal candidate will possess excellent communication skills and strong customer service experience, preferably in travel or hospitality. Enjoy a flexible schedule, travel perks, and opportunities for growth within the agency.