Remote Travel Concierge | Customer Support & Bookings

Inspired; Lincoln City (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to return. The role requires excellent communication skills and strong customer service experience, preferably in travel or hospitality. This remote position offers flexible scheduling and opportunities for growth within the agency. Join us to help create unforgettable travel experiences for others while enjoying travel perks and exclusive discounts.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Proficient in using technology and booking platforms.
• Excellent skills in verbal and written communication.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist clients with travel bookings, changes, and cancellations.
• Provide accurate information about travel details and policies.
• Follow up with clients to ensure satisfaction.
• Handle client complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Proactive with attention to detail

Comfortable with technology

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, from booking to return. The role requires excellent communication skills and strong customer service experience, preferably in travel or hospitality. This remote position offers flexible scheduling and opportunities for growth within the agency. Join us to help create unforgettable travel experiences for others while enjoying travel perks and exclusive discounts.