Remote Travel Concierge & Customer Support

Hallford Travels; Melbourne (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel inquiries, coordinate bookings, and guide travelers through planning. The role emphasizes independence while working remotely and delivering exceptional service.

You will respond to questions, confirm reservations with suppliers, and maintain detailed records of interactions and itineraries. Travel industry training and ongoing support are provided to help you succeed in a remote, flexible

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful, but not required.

Responsibilities

• Answer client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and important travel details
• Maintain accurate records of client interactions and travel bookings
• Stay updated on travel promotions, supplier updates, and destination information
• Provide assistance to clients both before and after their travel

Skills

Customer service

Remote work

Communication skills

Organization

Attention to detail

Professional demeanor

Job description

Hallford Travels is seeking a Remote Customer Service Representative – Travel to assist clients with travel inquiries, coordinate bookings, and guide travelers through planning. The role emphasizes independence while working remotely and delivering exceptional service.

You will respond to questions, confirm reservations with suppliers, and maintain detailed records of interactions and itineraries. Travel industry training and ongoing support are provided to help you succeed in a remote, flexible