Remote Travel Concierge & Customer Care Specialist

Excitingtravelnow; Waynesboro (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator in Waynesboro, Virginia, who is dedicated to providing exceptional service in travel planning. This role requires strong customer service skills, attention to detail, and the ability to work independently in a remote environment. The successful candidate will manage travel-related inquiries, support itinerary updates, and ensure client satisfaction. We offer training, tools, and a flexible work environment with advancement opportunities.

Qualifications

• Strong customer service and relationship-building skills needed.
• Detail-oriented with strong follow-through is essential.
• Comfortable working remotely and learning new systems.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.

Skills

Customer service skills

Detail-oriented

Relationship-building skills

Self-directed

Job description

Excitingtravelnow is seeking a Customer Care Coordinator in Waynesboro, Virginia, who is dedicated to providing exceptional service in travel planning. This role requires strong customer service skills, attention to detail, and the ability to work independently in a remote environment. The successful candidate will manage travel-related inquiries, support itinerary updates, and ensure client satisfaction. We offer training, tools, and a flexible work environment with advancement opportunities.