Remote Travel Concierge: Craft Memorable Journeys & Support

Sweetcarolinatravels; Charlotte (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry discounts

Professional development training

Community-oriented culture

Job summary

A travel consultancy firm based in Charlotte, NC, is looking for a Remote Travel Consultant to provide seamless support from trip planning to return. Responsibilities include engaging with clients through various channels, managing bookings, and ensuring client satisfaction with personalized service. The ideal candidate is tech-savvy, detail-oriented, and has a passion for travel. This role offers flexible remote work and professional development opportunities within a community-focused culture.

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service, especially in travel or hospitality, is preferred.
• Attention to detail and strong organizational skills are required.
• Ability to adapt quickly to new systems and tools is necessary.
• A passion for travel and aiding others in creating memorable experiences is crucial.

Responsibilities

• Engage with client inquiries via various communication channels.
• Support booking updates, modifications, cancellations, and special requests.
• Provide accurate insights on travel and agency procedures.
• Confirm trip details and gather post-travel feedback.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A travel consultancy firm based in Charlotte, NC, is looking for a Remote Travel Consultant to provide seamless support from trip planning to return. Responsibilities include engaging with clients through various channels, managing bookings, and ensuring client satisfaction with personalized service. The ideal candidate is tech-savvy, detail-oriented, and has a passion for travel. This role offers flexible remote work and professional development opportunities within a community-focused culture.