Remote Travel Concierge — Craft Dream Trips

hjbtravels; St. George (VT); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts

Professional training

Community of travel enthusiasts

Job summary

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning through return home, ensuring a seamless, stress-free journey. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Massachusetts, the agency serves travelers nationwide with personalized support and exclusive perks. The role emphasizes empathetic service, efficient communication, and a passion for travel.

Qualifications

• Must have strong communication skills, both written and verbal.
• Background in customer service within travel, tourism, or hospitality preferred.
• High attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with bookings, modifications, cancellations, and special requests.
• Provide up-to-date information on destinations, documents, and processes.

Skills

Excellent communication

Customer service

Detail-oriented

Tech-savvy

Travel knowledge

Job description

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning through return home, ensuring a seamless, stress-free journey. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Massachusetts, the agency serves travelers nationwide with personalized support and exclusive perks. The role emphasizes empathetic service, efficient communication, and a passion for travel.