Remote Travel Concierge — Client Support & Booking Expert

Inspired; Tallahassee (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work

Travel perks

Ongoing training

Growth opportunities

Job summary

Inspired is seeking a Travel Customer Representative to support clients from booking to return, delivering responsive assistance across email, phone, and messaging platforms. The role emphasizes empathy, accuracy, and proactive problem-solving to ensure unforgettable travel experiences.

As a fully remote position with flexible scheduling, you will collaborate with a supportive team, grow your expertise in travel systems, and enjoy exclusive industry discounts and growth opportunities within the

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• Remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication

Written communication

Customer service

Organization

Detail orientation

Tech-savvy

Travel enthusiasm

Job description

Inspired is seeking a Travel Customer Representative to support clients from booking to return, delivering responsive assistance across email, phone, and messaging platforms. The role emphasizes empathy, accuracy, and proactive problem-solving to ensure unforgettable travel experiences.

As a fully remote position with flexible scheduling, you will collaborate with a supportive team, grow your expertise in travel systems, and enjoy exclusive industry discounts and growth opportunities within the