Remote Travel Concierge & Client Planning Specialist

Departuretravels; Atlanta (GA); Remote; USD 42,000 - 68,000; Full time

Job summary

Departure Travel is seeking a motivated, detail-oriented team member for a remote Customer Service Vacation Planner role. You will assist clients through every stage of travel planning, respond promptly to inquiries, and provide destination information to create memorable experiences.

A flexible remote opportunity accommodates evening availability and collaborative work in a supportive team environment. Join our growing team to help travelers arrange trips with attention to detail and a focus on

Qualifications

• Experience in customer service roles, preferably in travel or hospitality.
• Strong communication and organizational skills.
• Comfort with remote work and planning travel itineraries.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Respond to inquiries via email, phone, and messages with professionalism.
• Provide up-to-date destination information and travel options to clients.
• Maintain organized client records and ensure accurate scheduling and documentation.
• Follow up with clients to confirm plans and ensure satisfaction.

Skills

Customer service

Travel planning

Communication

Remote work

Job description

Departure Travel is seeking a motivated, detail-oriented team member for a remote Customer Service Vacation Planner role. You will assist clients through every stage of travel planning, respond promptly to inquiries, and provide destination information to create memorable experiences.

A flexible remote opportunity accommodates evening availability and collaborative work in a supportive team environment. Join our growing team to help travelers arrange trips with attention to detail and a focus on