Remote Vacation Planner & Travel Concierge

Departuretravels; Arlington (TX); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a motivated, detail-oriented Remote Customer Service Vacation Planner to join our growing team. This role supports clients through every stage of travel planning, from inquiries to bookings, while delivering friendly and professional service in a fully remote setting.

You will work collaboratively with teammates, stay informed on destinations and agency processes, and adapt to new tools.

Responsibilities

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction

Job description

Departure Travel is seeking a motivated, detail-oriented Remote Customer Service Vacation Planner to join our growing team. This role supports clients through every stage of travel planning, from inquiries to bookings, while delivering friendly and professional service in a fully remote setting.

You will work collaboratively with teammates, stay informed on destinations and agency processes, and adapt to new tools.