Remote Travel Concierge — Client Experience Pro

Inspired; Nashville (TN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks

Ongoing training support

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring a high level of service. The ideal candidate should have strong communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for career growth within the agency.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• High attention to detail and proactive approach.
• Ability to handle customer inquiries and complaints effectively.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details.
• Handle concerns with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring a high level of service. The ideal candidate should have strong communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and opportunities for career growth within the agency.