Remote Travel Concierge — Client Experience Pro

Inspired; Austin (TX); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients from booking to return. You will assist with inquiries, manage bookings, and ensure exceptional service throughout the travel experience. The ideal candidate has strong communication skills, solid customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth. Join our supportive team and help create unforgettable experiences for customers.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings and special requests.
• Provide accurate information about destinations and policies.
• Follow up to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients from booking to return. You will assist with inquiries, manage bookings, and ensure exceptional service throughout the travel experience. The ideal candidate has strong communication skills, solid customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth. Join our supportive team and help create unforgettable experiences for customers.