Remote Travel Concierge — Client Experience Pro

Inspired; New York (NY); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. The ideal candidate will possess excellent communication skills, a strong customer service background, and a passion for travel. This remote role offers flexible scheduling and opportunities for growth, along with travel perks and exclusive industry discounts. If you're enthusiastic about travel and creating memorable experiences, we invite you to apply and start your journey with us.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. The ideal candidate will possess excellent communication skills, a strong customer service background, and a passion for travel. This remote role offers flexible scheduling and opportunities for growth, along with travel perks and exclusive industry discounts. If you're enthusiastic about travel and creating memorable experiences, we invite you to apply and start your journey with us.