Remote Travel Concierge — Client Experience Pro

Inspired; Burbank (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This fully remote position requires excellent communication and strong customer service experience. The ideal candidate will be organized, detail-oriented, and have a passion for travel. Applicants should be comfortable with technology to help clients with bookings and resolve issues. Join a supportive team and enjoy travel perks along with opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, ideally in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passionate about travel and helping others create unforgettable experiences.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

High attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This fully remote position requires excellent communication and strong customer service experience. The ideal candidate will be organized, detail-oriented, and have a passion for travel. Applicants should be comfortable with technology to help clients with bookings and resolve issues. Join a supportive team and enjoy travel perks along with opportunities for growth.