Remote Travel Concierge & Client Experience Pro

Rudybtravel; Conroe (TX); Remote; USD 24,796 - 30,307; Full time

Benefits offered by this job

Remote work

Travel perks

Professional growth

Ongoing training

Job summary

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients from initial booking through post-trip follow-up, ensuring a seamless, personalized travel experience. Ideal candidates are detail-oriented and service-driven, with travel or hospitality experience.

You will respond to inquiries, assist with changes and cancellations, confirm itineraries, and use booking platforms; Rudyb Travel offers a 100% remote environment, growth opportunities, travel perks, and

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable learning new systems and booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries for accuracy and satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy and solution-oriented thinking.

Skills

Verbal & written communication

Travel/hospitality knowledge

Organizational skills

Tech-savvy

Multitasking

Customer-focused

Tools

Booking platforms

Job description

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients from initial booking through post-trip follow-up, ensuring a seamless, personalized travel experience. Ideal candidates are detail-oriented and service-driven, with travel or hospitality experience.

You will respond to inquiries, assist with changes and cancellations, confirm itineraries, and use booking platforms; Rudyb Travel offers a 100% remote environment, growth opportunities, travel perks, and