Remote Travel Concierge & Customer Experience Pro

Rudybtravel; Atlanta (GA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. In this client-facing role, you will be the trusted contact—from booking to post-trip follow-up—ensuring a seamless, personalized experience.

This 100% remote position suits detail-oriented, service-driven professionals who love travel, hospitality, and exceptional customer care, with opportunities for growth and access to exclusive travel perks.

Qualifications

• Strong verbal and written communication skills.
• Experience in travel, hospitality, or service-related roles.
• Comfortable using booking platforms and technology.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, and requests.
• Provide destination and policy information to clients.
• Coordinate itineraries and confirm bookings.
• Follow up with clients before and after travel to ensure satisfaction.
• Handle client concerns with empathy and professionalism.
• Maintain accurate records in booking systems.

Skills

Excellent communication

Travel industry experience

Remote work proficiency

Multitasking

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients through every stage of their travel journey. In this client-facing role, you will be the trusted contact—from booking to post-trip follow-up—ensuring a seamless, personalized experience.

This 100% remote position suits detail-oriented, service-driven professionals who love travel, hospitality, and exceptional customer care, with opportunities for growth and access to exclusive travel perks.