Remote Travel Concierge & Client Experience Advisor

Rudybtravel; Lakewood (CA); Remoto; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% remote work environment

Professional growth

Travel perks and discounts

Ongoing training

Descrizione del lavoro

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients from initial booking to post-trip follow-up. This client-facing role emphasizes personalized, high-quality experiences in travel and hospitality.

The position requires strong communication skills, detail orientation, and the ability to manage multiple requests across luxury and leisure bookings. Join a supportive team with ongoing training and travel perks.

Competenze

• Excellent verbal and written communication.
• Customer service experience in travel, hospitality, or related fields preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive, and able to manage multiple client requests efficiently.

Mansioni

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Conoscenze

Verbal communication

Written communication

Customer service

Attention to detail

Organization

Tech savvy

Travel interest

Descrizione del lavoro

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients from initial booking to post-trip follow-up. This client-facing role emphasizes personalized, high-quality experiences in travel and hospitality.

The position requires strong communication skills, detail orientation, and the ability to manage multiple requests across luxury and leisure bookings. Join a supportive team with ongoing training and travel perks.