Remote Travel Concierge & Client Experience

Nova Travels; Greenville (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Travel industry perks and discounts

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will respond to questions, review itineraries, and offer guidance to ensure travelers feel prepared and cared for.

This remote role emphasizes friendly, professional communication, strong attention to detail, and the ability to utilize online tools. Join a team focused on exceptional hospitality and flexible scheduling.

Qualifications

• Experience in customer service or hospitality preferred.
• Strong communication and organizational skills.
• Ability to work independently in a remote environment.
• Proactive problem-solving and attention to detail.
• Familiarity with travel industry tools is a plus.

Responsibilities

• Communicate with clients to answer travel-related questions
• Assist with reviewing itineraries and confirming travel details
• Provide guidance regarding destinations and travel preparation
• Maintain clear and professional communication with travelers
• Support clients by addressing concerns and coordinating assistance when needed

Skills

Customer service

Communication

Detail oriented

Organization

Remote work adaptability

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will respond to questions, review itineraries, and offer guidance to ensure travelers feel prepared and cared for.

This remote role emphasizes friendly, professional communication, strong attention to detail, and the ability to utilize online tools. Join a team focused on exceptional hospitality and flexible scheduling.