Remote Travel Concierge & Support Specialist

Nova Travels; Orlando (FL); Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Travel industry perks and discounts

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You’ll deliver attentive service to help travelers feel prepared and supported.

As part of our remote-friendly team, you’ll review itineraries, answer questions, guide destinations, and coordinate assistance, while maintaining clear, professional communication with clients and colleagues.

Qualifications

• Friendly and professional communication style.
• Customer service or hospitality experience preferred.
• Strong attention to detail and organization.
• Comfortable working with online tools and systems.
• Passion for hospitality and travel.

Responsibilities

• Communicate with clients to answer travel-related questions.
• Assist with reviewing itineraries and confirming travel details.
• Provide guidance regarding destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Support clients by addressing concerns and coordinating assistance when needed.

Skills

Customer service

Hospitality experience

Communication skills

Attention to detail

Organization

Online tools and systems

Tools

Online tools and systems

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You’ll deliver attentive service to help travelers feel prepared and supported.

As part of our remote-friendly team, you’ll review itineraries, answer questions, guide destinations, and coordinate assistance, while maintaining clear, professional communication with clients and colleagues.