Remote Travel Concierge & Client Support

Nova Travels; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Travel perks

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their journey. You will help travelers feel prepared and supported by answering questions, reviewing itineraries, and guiding travel prep.

The role emphasizes friendly communication, attention to detail, and the ability to work remotely with flexible scheduling, plus access to industry perks and ongoing team support.

Qualifications

• Friendly and professional communication style.
• Customer service or hospitality experience preferred.
• Strong attention to detail and organization.
• Comfortable working with online tools and systems.
• Passion for hospitality and travel.
• Training and ongoing team support.
• Opportunities for career growth within the travel sector.
• Access to travel industry perks and discounts.

Responsibilities

• Communicate with clients to answer travel-related questions.
• Assist with reviewing itineraries and confirming travel details.
• Provide guidance regarding destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Support clients by addressing concerns and coordinating assistance when needed.

Skills

Communication

Attention to detail

Customer service

Digital tools

Tools

CRM systems

Booking platforms

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their journey. You will help travelers feel prepared and supported by answering questions, reviewing itineraries, and guiding travel prep.

The role emphasizes friendly communication, attention to detail, and the ability to work remotely with flexible scheduling, plus access to industry perks and ongoing team support.