Remote Travel Concierge | Client Experience & Support

Nova Travels; York (York County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Travel industry perks

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will focus on delivering attentive service to help travelers feel prepared and supported.

In this remote role, you will answer questions, review itineraries, guide destinations, and coordinate assistance as needed, while maintaining professional communication and a friendly service mindset.

Qualifications

• Strong customer service experience preferred.
• Professional communication skills.
• Detail-oriented and well organized.
• Comfortable using online tools and systems.
• Experience in travel or hospitality is a plus.

Responsibilities

• Answer travel-related questions from clients.
• Review itineraries and confirm travel details.
• Provide guidance on destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Address concerns and coordinate assistance as needed.

Skills

Customer service

Hospitality experience

Communication

Attention to detail

Organizational skills

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will focus on delivering attentive service to help travelers feel prepared and supported.

In this remote role, you will answer questions, review itineraries, guide destinations, and coordinate assistance as needed, while maintaining professional communication and a friendly service mindset.