Remote Travel Concierge & Itinerary Specialist

Nova Travels; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Travel industry perks

Discounts

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and to provide support throughout their journey. You will communicate with travelers, review itineraries, and offer guidance to help them feel prepared and cared for.

The role emphasizes friendly, professional communication, attention to detail, and the ability to work with online tools in a remote setting with flexible scheduling.

Qualifications

• Strong communication with clients and travelers.
• Experience in customer service or hospitality preferred.
• Attention to detail and strong organizational skills.
• Comfortable using online tools and systems to manage travel details.

Responsibilities

• Communicate with clients to answer travel-related questions.
• Assist with reviewing itineraries and confirming travel details.
• Provide guidance regarding destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Support clients by addressing concerns and coordinating assistance when needed.

Skills

Communication

Customer service

Attention to detail

Organization

Remote work

Hospitality passion

Adaptability

Training support

Career growth

Perks access

Tools

Online tools

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and to provide support throughout their journey. You will communicate with travelers, review itineraries, and offer guidance to help them feel prepared and cared for.

The role emphasizes friendly, professional communication, attention to detail, and the ability to work with online tools in a remote setting with flexible scheduling.