Remote Travel Concierge & Client Support Specialist

Nova Travels; El Paso (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Travel industry perks and discounts

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will respond to travel questions, review itineraries, and coordinate assistance as needed.

The ideal candidate communicates clearly, has customer service or hospitality experience, and enjoys organized work with online tools. This remote role offers flexible scheduling and opportunities to grow within the travel sector.

Qualifications

• Customer service or hospitality experience preferred.
• Strong attention to detail and organization.
• Comfortable using online tools and systems.
• Friendly and professional communication style.
• Remote work environment with flexible scheduling.

Responsibilities

• Communicate with clients to answer travel-related questions.
• Assist with reviewing itineraries and confirming travel details.
• Provide guidance regarding destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Support clients by addressing concerns and coordinating assistance when needed.

Skills

Customer service

Hospitality experience

Attention to detail

Organization

Communication

Tools

Online tools and systems

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. You will respond to travel questions, review itineraries, and coordinate assistance as needed.

The ideal candidate communicates clearly, has customer service or hospitality experience, and enjoys organized work with online tools. This remote role offers flexible scheduling and opportunities to grow within the travel sector.