Remote Travel Concierge & Customer Support

Inspired; Santa Cruz (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, assisting with inquiries and bookings. This role requires excellent communication skills and strong customer service experience, preferably in travel or hospitality. Responsibilities include responding to client inquiries, assisting with travel changes, and providing essential information. The position is fully remote and offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey, assisting with inquiries and bookings. This role requires excellent communication skills and strong customer service experience, preferably in travel or hospitality. Responsibilities include responding to client inquiries, assisting with travel changes, and providing essential information. The position is fully remote and offers flexible scheduling, travel perks, and opportunities for growth within the agency.