Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Phoenix (AZ); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding promptly to inquiries, assisting with bookings, and providing essential travel information. The ideal candidate will have excellent communication skills, a commitment to customer service, and a passion for helping others plan memorable experiences. This position offers remote work flexibility and opportunities for growth within the agency.

Qualifications

• Experience in travel or hospitality customer service.
• Ability to handle concerns with empathy.
• Proficiency with booking platforms and systems.

Responsibilities

• Respond to client inquiries via various platforms.
• Assist with bookings, changes, and cancellations.
• Provide information on travel documents and policies.
• Follow up with clients about trip details.
• Address concerns or complaints professionally.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Passion for travel

Job description

A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding promptly to inquiries, assisting with bookings, and providing essential travel information. The ideal candidate will have excellent communication skills, a commitment to customer service, and a passion for helping others plan memorable experiences. This position offers remote work flexibility and opportunities for growth within the agency.