Remote Travel Concierge & Booking Support

Inspired; Arkansas City (AR); On-site; USD 19,000 - 30,000; Full time

Job summary

Inspired is seeking a Travel Customer Representative to support clients from booking through return home, answering inquiries, resolving issues, and keeping bookings up to date.

You will respond via email, phone, and messaging, assist with changes and special requests, and share information on destinations and policies to ensure a smooth travel experience.

This 100% remote role offers flexible scheduling and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience in travel or hospitality.
• Organized, dependable and detail-oriented.
• Comfortable with technology and learning booking systems.
• Passion for travel and helping others plan experiences.
• Remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and industry discounts.
• Supportive team environment with ongoing training.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide information about destinations, documents, and policies.
• Follow up to confirm trip details and satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Communication skills

Customer service experience

Detail oriented

Tech savvy

Travel interest

Tools

Booking platforms

Job description

Inspired is seeking a Travel Customer Representative to support clients from booking through return home, answering inquiries, resolving issues, and keeping bookings up to date.

You will respond via email, phone, and messaging, assist with changes and special requests, and share information on destinations and policies to ensure a smooth travel experience.

This 100% remote role offers flexible scheduling and opportunities for growth within the agency.