Remote Travel Concierge & Support Specialist

Inspired; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Job summary

Inspired, a travel services agency, is seeking a Travel Customer Representative to support clients from booking through their return home. You will handle inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

This is a 100% remote role with flexible scheduling and travel perks, offering opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Customer service

Communication

Detail-oriented

Tech-savvy

Travel knowledge

Tools

Booking platforms

Job description

Inspired, a travel services agency, is seeking a Travel Customer Representative to support clients from booking through their return home. You will handle inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

This is a 100% remote role with flexible scheduling and travel perks, offering opportunities for growth within the agency.