Remote Travel Concierge & Booking Specialist

Hallford Travels; Boston (MA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Industry training

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel planning from a home office. You will coordinate travel options, respond to questions, and provide information across cruises, vacation packages, tours, and hotels. Strong communication and independent work in a remote setting are essential.

Join a supportive travel team, receive industry training, and enjoy supplier discounts where available. No prior travel experience is required, though helpful.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Research and coordinate travel options including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service

Communication skills

Remote work

Email & online tools

Organization & attention to detail

Professional communication

Job description

Hallford Travels is seeking a Remote Travel Service Coordinator to assist clients with travel planning from a home office. You will coordinate travel options, respond to questions, and provide information across cruises, vacation packages, tours, and hotels. Strong communication and independent work in a remote setting are essential.

Join a supportive travel team, receive industry training, and enjoy supplier discounts where available. No prior travel experience is required, though helpful.