Remote Travel Concierge & Booking Specialist

Wanderwell Collective; Baltimore (MD); Remoto; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote work schedule

Training and ongoing professional dev.

Incentive-based earnings and travelPer

Descrizione del lavoro

Destination Knot is seeking a Travel Customer Representative to help clients plan memorable experiences. This fully remote role focuses on delivering outstanding service, handling inquiries, and coordinating reservations and itineraries.

You will work with a supportive team, stay updated on industry promotions, and use booking tools to present tailored options. The position offers flexible hours, training, and opportunities for growth in travel and hospitality.

Competenze

• Experience in customer service, travel, or hospitality preferred.
• Strong verbal and written communication skills.
• Ability to multitask and manage multiple client needs.
• Comfortable working remotely with minimal supervision.
• Proficient with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet.

Mansioni

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Conoscenze

Customer service

Communication

Multitasking

Remote work

Strumenti

Booking tools

Email platforms

Descrizione del lavoro

Destination Knot is seeking a Travel Customer Representative to help clients plan memorable experiences. This fully remote role focuses on delivering outstanding service, handling inquiries, and coordinating reservations and itineraries.

You will work with a supportive team, stay updated on industry promotions, and use booking tools to present tailored options. The position offers flexible hours, training, and opportunities for growth in travel and hospitality.