Remote Travel Booker & Concierge Specialist

Wanderwell Collective; New York (NY); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work schedule

Ongoing travel industry training

Access to supplier tools

Performance-based incentives

Career growth

Collaborative team environment

Job summary

Destination Knot is seeking a motivated Remote Customer Service Agent | Travel Booker to help clients research, plan, and book memorable travel experiences. You will provide top-tier customer service throughout the process and tailor recommendations to client preferences and budgets, all from a fully remote setup.

The role offers ongoing travel industry training, access to supplier tools, and performance-based earning potential, with opportunities for career growth within the company and a

Qualifications

• Prior experience in customer service, hospitality, or travel is preferred but not required.
• Strong communication skills and a customer-first mindset.
• Organized, self-motivated, and able to work independently in a remote environment.
• Comfortable using online booking platforms, email, and other digital tools.
• Passion for travel and eagerness to learn.
• Must be 18 years or older with a computer and reliable internet connection.

Responsibilities

• Support clients in booking hotels, resorts, cruises, flights, and vacation packages.
• Provide personalized travel recommendations based on client preferences and budget.
• Respond promptly and professionally to inquiries via phone, email, or messaging platforms.
• Manage and maintain accurate records of bookings, preferences, and client communications.
• Coordinate travel logistics and resolve any pre- or post-travel concerns.
• Stay updated on travel industry trends, destination options, and supplier offerings.
• Deliver a high level of service to build long-term client relationships and referrals.

Skills

Communication skills

Customer-first mindset

Independent in remote work

Self-motivated

Familiar with online booking platforms

Tools

Online booking platforms

Job description

Destination Knot is seeking a motivated Remote Customer Service Agent | Travel Booker to help clients research, plan, and book memorable travel experiences. You will provide top-tier customer service throughout the process and tailor recommendations to client preferences and budgets, all from a fully remote setup.

The role offers ongoing travel industry training, access to supplier tools, and performance-based earning potential, with opportunities for career growth within the company and a