Remote Travel Specialist | Create Memorable Getaways

Destination Careers; Baltimore (MD); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Professional development

Travel perks

Incentives

Job summary

Destination Knot is seeking a Travel Customer Representative to support clients with travel needs, provide outstanding service, and ensure every detail of their trip is handled with care. This fully remote role is ideal for travel enthusiasts who enjoy helping others plan meaningful experiences.

You will respond to inquiries, present travel options, manage bookings, and maintain records while staying informed about industry promotions and supplier resources.

Qualifications

• Prior experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities
• Deliver professional customer service through phone, email, and online platforms
• Research, prepare, and present travel options that align with client preferences
• Assist with reservations, booking confirmations, and itinerary management
• Maintain accurate records and follow up with clients to ensure satisfaction
• Stay informed about industry updates, promotions, and supplier resources
• Collaborate with team members to ensure seamless client experiences

Skills

Communication

Multitasking

Remote work

Problem-solving

Customer service

Tools

Booking tools

Email platforms

Online forms

Job description

Destination Knot is seeking a Travel Customer Representative to support clients with travel needs, provide outstanding service, and ensure every detail of their trip is handled with care. This fully remote role is ideal for travel enthusiasts who enjoy helping others plan meaningful experiences.

You will respond to inquiries, present travel options, manage bookings, and maintain records while staying informed about industry promotions and supplier resources.