Remote Travel Concierge — Flexible Hours & Perks

Destination Careers; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and professional development

Supportive team culture

Travel industry tools and resources

Incentive-based earnings and travelPer

Job summary

Destination Knot is seeking a Travel Customer Representative to assist clients with travel planning, provide exceptional service, and manage trip details remotely. The role emphasizes accurate bookings, responsive communication, and personalized options for meaningful experiences.

The position offers flexibility, ongoing professional development, and access to exclusive travel industry resources, with opportunities for incentive-based earnings and travel perks.

Qualifications

• Prior experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Skills

Customer service

Communication

Multitasking

Remote work

Problem solving

Booking tools

Tools

Booking platforms

Email apps

Job description

Destination Knot is seeking a Travel Customer Representative to assist clients with travel planning, provide exceptional service, and manage trip details remotely. The role emphasizes accurate bookings, responsive communication, and personalized options for meaningful experiences.

The position offers flexibility, ongoing professional development, and access to exclusive travel industry resources, with opportunities for incentive-based earnings and travel perks.