Remote Travel Concierge and Support Specialist

Kopp Travels; Sioux Falls (SD); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking through return. This role involves handling inquiries, managing travel bookings, and ensuring high levels of customer satisfaction. Ideal candidates have excellent communication skills and a background in customer service. The role offers 100% remote work, flexible scheduling, and various travel perks, making it an exciting opportunity for travel enthusiasts.

Qualifications

• Strong communication skills are essential for this role.
• Experience in customer service, preferably travel or hospitality.
• Dependable and detail-oriented with organizational skills.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Confirm trip details and ensure client satisfaction.

Skills

Excellent verbal communication

Excellent written communication

Customer service experience

Attention to detail

Proactive organization

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking through return. This role involves handling inquiries, managing travel bookings, and ensuring high levels of customer satisfaction. Ideal candidates have excellent communication skills and a background in customer service. The role offers 100% remote work, flexible scheduling, and various travel perks, making it an exciting opportunity for travel enthusiasts.