Remote Travel Concierge

Nova Travels; Augusta (GA); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Travel benefits and discounts

Job summary

Nova Travels seeks a Work From Home Travel Representative to help travelers prepare for trips and provide support before and during travel. You will communicate across channels, review plans, and ensure readiness while delivering clear travel information.

The role emphasizes strong communication, organization, and comfort with online systems. Training and ongoing support are provided, with opportunities for growth and access to travel benefits and discounts.

Qualifications

• Excellent communication and active listening abilities.
• Detail-oriented with strong organizational skills.
• Willingness to learn new online tools and platforms.

Responsibilities

• Communicate with travelers via phone, email, and messaging platforms.
• Review travel plans and confirm trip details.
• Provide clear information on destinations and procedures.
• Follow up with clients before departure to ensure readiness.
• Address client concerns and escalate complex matters when needed.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Tech-savvy

Tools

Online systems

Job description

Nova Travels seeks a Work From Home Travel Representative to help travelers prepare for trips and provide support before and during travel. You will communicate across channels, review plans, and ensure readiness while delivering clear travel information.

The role emphasizes strong communication, organization, and comfort with online systems. Training and ongoing support are provided, with opportunities for growth and access to travel benefits and discounts.