Remote Travel Client Care Coordinator — Flexible Hours

Livetripexperience; Grand Rapids (MI); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Full training provided

Job summary

Livetripexperience is seeking a highly organized Client Care Coordinator (Travel) to manage the logistical side of clients' travel experiences. This remote role focuses on handling bookings, changes, and inquiries with precision, helping clients navigate complex travel details.

You will work with a remote team, ensuring data accuracy, clear guidance on regulations, and proactive customer satisfaction. Training is provided to support success in a flexible, remote environment.

Qualifications

• Detail-oriented and meticulous with dates, names, and travel details.
• Strong written and verbal communication to explain travel information clearly.
• Self-motivation to thrive in a remote work setup.
• Familiarity with digital tools (Google Workspace, CRMs, etc.) to manage client data and itineraries.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Digital Tools Proficiency

Tools

Google Workspace

CRMs

Job description

Livetripexperience is seeking a highly organized Client Care Coordinator (Travel) to manage the logistical side of clients' travel experiences. This remote role focuses on handling bookings, changes, and inquiries with precision, helping clients navigate complex travel details.

You will work with a remote team, ensuring data accuracy, clear guidance on regulations, and proactive customer satisfaction. Training is provided to support success in a flexible, remote environment.