Remote Travel Care Coordinator | Flexible Schedule & Growth

Excitingtravelnow; Seymour (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentoring

Flexible remote work environment

Advancement opportunities within the组织

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator who is passionate about delivering excellent service and guiding travelers through planning, while ensuring each client receives attentive, professional support.

In this remote-friendly role, you will be the primary contact for travel inquiries, provide timely responses, coordinate itineraries, and maintain thorough documentation to help travelers before, during, and after their trips.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Remote work self-directed

Sales support experience

Administration experience

Learning new systems

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator who is passionate about delivering excellent service and guiding travelers through planning, while ensuring each client receives attentive, professional support.

In this remote-friendly role, you will be the primary contact for travel inquiries, provide timely responses, coordinate itineraries, and maintain thorough documentation to help travelers before, during, and after their trips.